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Policy

Privacy Policy

Cybernexgen Solutions is highly concerned with privacy issues and specifies how we gather relevant information about users and keep it confidential and safe. Cybernexgen Solutions provides courses and knowledge tailored to user needs.

We ensure that information collected through our website, mobile applications, widgets, or other software is safeguarded and secured. It will not be shared with third parties without explicit consent.

What Information Do We Gather?

  • Name of the visitor
  • Contact information such as mobile number and email address
  • Residential address and course preferences
  • Information gathered from customer surveys

How Do We Utilize the Collected Information?

The information gathered is used to identify training needs and customize our courses to provide high-quality training services.

How Do We Use Personal Information?

We only use personal information provided by the user as permitted by law. Unauthorized access to the data is strictly prohibited.

Use of Cookies

Cookies enhance user preferences and browsing experiences. Disabling cookies in your browser settings may limit functionality.

Controlling Personal Information

Users can control how their personal information is handled in the following ways:

  • When asked for information, users can choose to decline.
  • If users have previously agreed to provide personal information, they can withdraw consent or delete the information by contacting us at support@cybernexgen.com.

We will not send marketing or advertising emails unless users have explicitly opted in. However, we encourage users to subscribe to receive promotional offers and background information related to training programs and services.

If users believe the information provided is incomplete or incorrect, they can email us at support@cybernexgen.com, and we will rectify it promptly.

Your Rights

  • Request access to their data
  • Request correction of inaccurate information
  • Withdraw consent for data usage
  • Object to data processing
  • Request data deletion

Refund Policy

Any amount paid towards fees/charges against services subscribed for at Cybernexgen Solutions is non-refundable.

Special Circumstances

  • Course access not provided
  • Duplicate payment has been made
  • Issues regarding video quality making the course non-functional
  • Cancellation of any events

Denied Refund Claims

  • Significant portion of the course has been consumed
  • Multiple refunds have been requested for the same course
  • Course purchased through a third-party vendor
  • Facility for a timed event was provided, but the student did not attend

Processing Period

Refund claims are processed within 7 to 10 business days after approval. The processed amount will be credetied to the original payment method within 7-10 working days

Terms and Conditions

Content and Course Information

Users will have access to course materials for the specific course they registered for. Revisions may require an additional fee.

Intellectual Property Rights

Cybernexgen Solutions owns all content on the website. Unauthorized distribution, use, or reproduction is prohibited.

Limitation of Liability

Users acknowledge that accessing and using the website, services, and course content is at their own risk. Cybernexgen Solutions is not liable for interruptions or inaccuracies.

Termination

Cybernexgen Solutions reserves the right to terminate this agreement and deny access to the website or course content immediately upon issuing a legal notice. Any misconduct, violation of the contract, or misrepresentation by the user may result in termination and potential legal action.

Terms and Termination

We also hold the right to conclude this agreement and completely deny your access to our website or its course content with immediate effect after sending a legal notice at your email with the title “immediate termination date,” if any kind of misconduct, violation of the contract, or misrepresentation (event of default) is performed under the segment from your side. As per the event of default agreement, we shall be permitted as per the agreement or applicable law to file the petition for any kind of loss occurred to us due to the event of default.

Indemnity

In any case of damage, loss, expenses including the fees of attorney or liability caused to you due to unauthorized access at our website, course content, and services from your particular account or breach of the contract, you will not hold us or our contractors, offices, licensees, employees, and agents responsible for the loss.

Waiver

Failure or delay to apply the right, privilege, power, or solution from any party will act as a waiver or the exercise of any other right, power, privilege, or solution. The terms and conditions shall not be believed waived and no violation permitted to, unless the consent or waiver is written and signed by the claiming party. No waiver of any permission or right to any violation of the contract shall comprise a waiver of any right or permission to any other breach.

Severability

In any case, if the terms and conditions mentioned in the agreement are held invalid or unenforceable as per the laws implemented by the Indian government, the remaining conditions will keep on as in full effect, and the terms and conditions will be considered to be restructured by replacing the unenforceable or invalid provision with a valid and right condition. This would help the party receive the most possible intentions of the other party.

Governing Law and Jurisdiction

For participants living in India, this agreement shall be construed and governed by the laws implemented by the Indian government, and Indian courts will have the restricted jurisdiction over the matters related to or arising out of this agreement.

This agreement shall be construed and governed by Indian law and courts in Delhi for any restricted jurisdiction over the matters related to or arising out of this agreement.

Amendment and Assignment

We also hold the right to bilaterally adjust or modify the terms and conditions without providing any prior notice to the user. However, once modified, we shall publish the revised terms and agreement on the website so that you will be aware of all the modifications and revisions made in the agreement. It is the responsibility of the user to regularly check the contents of the website in order to be aware of any revisions, modifications, or amendments. Your further use of or access to our website, its content, and services after the modification and publication of the agreement shall be considered your acceptance of the change.

The user is also prohibited from allocating the terms and conditions or the applications present in the agreement to any third party as this will be considered a violation of the contract and legal proceedings may be followed against you.

Entire Agreement

This agreement, along with the privacy policy, rescheduling policy, terms and conditions, refund policy, and other mentioned guidelines, rules, and regulations presented on the https://www.cybernexgen.com website, concludes the entire contract which governs your use of our website.